• General

    • What is MindLab™ 2018?

      MindLab 2018 is the premier conference that brings together the powerful networks of Everything DiSC®, The Five Behaviors of a Cohesive Team®, and PXT Select™ Authorized Partners for the first time.

      With an expanded 3-day agenda, we have built upon our traditional MindLab48 and Profiles Partner conferences to create MindLab 2018—a conference to bring together Wiley’s premium workplace solutions. 
    • When and where is MindLab 2018?

      The conference is April 10-12, 2018 at The Fairmont Chicago, Millennium Park in Chicago, IL.

      Fairmont Chicago, Millennium Park
      200 North Columbus Drive
      Chicago, Illinois 60601
    • What time does the conference begin and end?

      The conference features three full days of learning sessions 8am—5pm. There will be content for everyone all three days of the conference.
    • Who should attend MindLab 2018?

      Authorized Partners and their full-time business associates are welcome to attend. Each attendee requires a unique registration.
    • Can I attend if I’m a Profiles International SBP and have not converted to PXT Select?

      Yes, if you want to learn more about PXT Select, Everything DiSC, or The Five Behaviors.
    • What is the conference dress code?

      Business casual. Remember, the temperature in conference rooms can fluctuate, so you may want to dress in layers.
  • Agenda

    • What is the schedule for the conference?

      We have posted the schedule here.
    • Will there be a keynote speaker?

      We will be bringing in Donald Miller, CEO of StoryBrand to speak on Thursday, April 12. He will guide you through a framework to of using storytelling to help customers understand the benefits of your services.
    • Can I choose which sessions to attend?

      Yes. And, you are able to preselect the breakout sessions you would like to attend here until Friday, March 23, 2018.
  • Transportation and Accommodation

    • Where do I stay while attending the conference?

      The Fairmont Chicago, Millennium Park
      200 North Columbus Drive Chicago, Illinois 60601

      Wiley has reserved a limited number of rooms at The Fairmont at a special rate of $219 per night plus applicable taxes. The special Wiley rate is available until March 16, 2018 or until the room block is sold out, whichever occurs first.

      We have established a second host hotel room block at The Gwen at $219 per night while supplies last or until March 16, 2018, whichever occurs first.
    • How do I get to the hotel?

      Transportation is on your own. View a variety of transportation options here.
    • Is the venue wheelchair accessible?

      Yes. You may indicate any accommodations needed through your registration or by emailing Kelsey Anderson at kanderson@wiley.com by March 30, 2018. We will make every effort to accommodate any reasonable request. 
    • Is parking available/covered at the hotel?

      Parking is not covered under the registration fee. The hotel offers valet and self-parking options. Parking charges will be billed to your room.
  • Dining

    • Are meals provided?

      Continental breakfast, refreshments, and lunches will be provided each day. We will also be hosting a Networking Reception on Tuesday evening. There will also be an Awards Gala Wednesday evening by invitation only. All other meals are on your own.
    • What if I have food allergies?

      Please indicate your food allergies when you register for the conference. You will have the opportunity to indicate food allergies through online registration.
    • Can I bring a guest to general sessions, meals, or receptions?

      If the guest is registered for MindLab 2018, their costs are covered in their registration fee, so there is no additional charge.

      If the guest is not registered for MindLab 2018 and they would like to attend meals/social events, there will be a charge to cover the guest’s cost for attending. You will need to email Kelsey Anderson at kanderson@wiley.com by March 20, 2018 with the guest’s name and what events they will be attending. We will charge applicable guest fees to the credit card on file.
      • Breakfasts: $45 per person
      • Lunches: $65 per person
      • Networking Reception: $75 per person
      • Awards Gala: $175 per person
      • Sapphire/Opal Lunch: $75 per person
  • Awards

    • Will there be an awards dinner?

      Yes! We will host an Awards Celebration Dinner at The Fairmont on Wednesday, April 11, 2018. This will be for the 2017 Diamond, Emerald, and Ruby Award Winners for all brands. Cocktail attire is encouraged for the Awards Gala.

      There will be a 2017 Sapphire and Opal Award Winners Luncheon hosted Wednesday. 

      These Award Winner events are by invitation only. 
    • Do Award Winners receive a physical award?

      Yes. If you’re a 2017 Award Winner, you are given the option of requesting an award to be shipped to your office address prior to the conference.
    • What do Award Winners receive for MindLab 2018 travel compensation?

      2017 Diamond Award Winners will receive two free room nights at the MindLab 2018 Host Hotel and a $600 travel voucher that can be used at either MindLab 2018 or Summit 2018. 2017 Emerald Award Winners will receive two free room nights at the MindLab 2018 Host Hotel and $400 travel voucher that can be used at either MindLab 2018 or Summit 2018.  2017 Ruby Award Winners will receive two free room nights at the MindLab 2018 Host Hotel and $200 travel voucher for MindLab 2018.
    • As an Award Winner, can I get reimbursed for travel using miles or points?

      If you’re an Award Winner who has earned travel reimbursement, please be aware that we cannot reimburse travel booked on miles or points.
    • I earned a complimentary registration. Can I transfer that to another Partner?

      No. Complimentary registrations are non-transferrable.
    • I cannot attend the conference this year, but I have a complimentary registration. Can I use that registration for a future conference?

      No. Your complimentary registration is only valid for MindLab 2018.
    • Can I book my complimentary hotel nights at a hotel of my choice?

      No. You must make your hotel reservations on the Wiley room block at the Wiley rate. While onsite at the conference, we will move your complimentary room nights and tax to the master account. When you check out, you will notice you weren’t charged for these nights. We cannot comp hotel room nights that are made at hotels or at rates outside the Wiley room block. 
  • Registration, Cost, and Payment

    • How much is registration for MindLab 2018?

      Registration is $1,095. Early-bird registration is $895 through February 16, 2018. The registration fee for PXT Select Partners is included in their annual renewal (one per partnership).  
    • Can I pay less if I only attend one day of the conference?

      No. There is a flat fee for registration regardless of which day(s) you attend. 
    • If I am a PXT Select Partner and my renewal fee includes the registration fee, do I still need to register?

      Yes, you must register to attend the conference.
    • How do I pay for the conference?

      Applicable registration fees will be charged to the credit card on file prior to the conference. Payment date will be the week of April 2.
    • Will I be responsible for my hotel cost?

      Yes. If you are an award winner, please visit the Awards section of the FAQ for more details about reserving your hotel room.
    • How much does the hotel cost per night?

      Accommodations at The Fairmont Chicago are $219 per night plus taxes with the Wiley rate. Book your room on the Wiley room block to get the special rate. Details for booking your hotel can be found at www.mindlab2018.com/travel.

      Rates at other hotels vary. 
    • What is the cancellation policy?

      You may cancel your MindLab 2018 registration any time prior to March 30, 2018. There is no penalty for cancelling a registration prior to March 30, 2018 If you cancel between March 30, 2018 and April 10, 2018 the cancellation fee is full price registration of $1,095.

      The same $1,095 cancellation fee also applies to anyone who:
      • Earned a free MindLab 2018 registration as an Award Winner
      • Received free MindLab 2018 registration through your Authorized Partnership Renewal
      • Registered at the early-bird rate
  • Session Preselection

    • What is preselection for breakout sessions?

      If you register for MindLab 2018 by the early-bird deadline of February 16, you will have the option to preselect the breakout sessions you would like to attend. If you’re not ready to commit to sessions, don’t worry, we’ll have some additional non-reserved seats available on a "first come, first served" basis.

    • When will preselection for breakout sessions be available?

      Preselection for breakout sessions is open now! Reserve your seats at the link below by March 23rd.

      Preselection Registration

    • If I preselect a breakout session, will I have a reserved seat?

      We will have 80% of the seats for each session reserved for those who preselect sessions. You must arrive at least 10 minutes prior to the session start time to secure your seat. After that time, the remaining seats in the room will be made available on a "first come, first served" basis.

    • How will I remember which sessions I registered for while onsite at the conference?

      We will provide you with a personal printed agenda of the sessions you selected when you check in at registration.

    • What if I want to change my mind and attend a session I didn’t register for?

      You are free to do so! Preselected seats that are unclaimed 10 minutes prior to the session start time will be made available on a "first come, first served" basis.


    • What if I want to change my mind after March 23rd?

      You can attend any session you would like on a "first come, first served" basis. Unfortunately, we cannot make changes to your online preselection registration once it closes on March 23rd.
    • What if I don’t want to preselect my sessions? I’d like to decide onsite which sessions to attend.

      That’s completely fine! Seats will be available for those who did not participate in preselection on a "first come, first served" basis.

    ***Please note, while preselection is available, sessions are subject to change. You will be notified if a session you have registered for has changed.***
  • Brands and Partnership

    • What is Everything DiSC®?

      Everything DiSC provides immediately applicable solutions to improve communication and teamwork at any level of an organization, ultimately creating more productive workplaces.
      Learn more at EverythingDiSC.com.
    • What is The Five Behaviors of a Cohesive Team®?

      Based on best-selling author Patrick Lencioni’s The Five Dysfunctions of a Team, The Five Behaviors of a Cohesive Team is an assessment-based program that helps teams discover their competitive advantage by transforming individuals into effective team players. Learn more at FiveBehaviors.com.
    • What is PXT Select™?

      PXT Select offers superior selection and employee assessment tools to help organizations make the very human decisions about hiring simpler and smarter. Learn more at PXTSelect.com.